Smartsheet’s pricing structure is straightforward on the surface — but the details matter. Many teams sign up for the Pro plan and quickly discover that the features they actually need are locked behind the Business plan at twice the price. Others don’t realize that certain critical capabilities (resource management, advanced capacity planning) require paid add-ons on top of the base subscription. This guide breaks down exactly what you’ll pay and what you’ll get at each tier, so there are no surprises.
Smartsheet Pricing Overview (2025)
| Plan | Annual Price | Monthly Price | Best For |
|---|---|---|---|
| Free | $0 | $0 | Evaluation only |
| Pro | $9/user/month | $12/user/month | Individuals, small teams |
| Business | $19/user/month | $24/user/month | Teams needing full feature access |
| Enterprise | Custom (typically $25-45+) | Custom | Large enterprises, regulated industries |
Important note on billing: All prices above reflect per-user, per-month costs. Annual billing is required for Pro and Business advertised rates — monthly billing adds approximately 25-33% to these figures. Smartsheet requires a minimum of 1 licensed user on Pro and 3 licensed users on Business for annual contracts.
Smartsheet Free Plan: What You Actually Get
Smartsheet’s free plan is limited enough that most teams will outgrow it immediately. Here’s exactly what’s included:
- 1 licensed user + 2 editors (people you invite can edit your sheets but aren’t licensed)
- 2 sheets maximum (this alone makes it impractical for real project management)
- Grid, Gantt, Calendar, and Card views
- Basic integrations (Google Drive, OneDrive)
- No automations
- No reports or dashboards
- No forms
- Basic sharing
The free plan is useful for: evaluating Smartsheet’s interface, testing whether the grid-based approach suits your workflow, and understanding the core concepts before committing to a paid plan. It is not useful for: managing real projects with a team of more than 3 people, building any kind of reporting, or automating any workflows.
Smartsheet Pro Plan: $9/user/month (Annual)
The Pro plan is Smartsheet’s entry-level paid tier. Here’s what’s included and — critically — what isn’t:
What Pro Includes
- Unlimited sheets — no cap on how many project sheets you create
- All views: Grid, Gantt (with dependencies), Card/Kanban, Calendar
- Forms for data intake and request management
- 250 automation runs per month — enough for basic workflow automation
- 20GB file storage
- 1 report (yes, only one — this is a significant limitation)
- Sharing with editors and viewers
- iOS and Android mobile apps
- Basic integrations (Microsoft 365, Google Workspace, Slack)
What Pro Does NOT Include (Requires Business)
- Dashboards — you cannot build visual dashboards on the Pro plan. This is a major limitation for anyone who wants to share project status visually.
- Multiple reports — Pro allows only 1 report. Building a consolidated view of tasks across multiple sheets requires the Business plan.
- Unlimited automations — Pro’s 250 runs/month is adequate for basic use but insufficient for teams relying heavily on automated workflows.
- Activity log — tracking who changed what and when requires Business.
- Resource management views — seeing team member workload requires Business.
- Unlimited editors — on Pro, the number of unlicensed editors you can add is limited. On Business, you get unlimited editors (people who edit sheets without needing a paid license).
Honest assessment of Pro: The $9/user/month Pro plan is often presented as Smartsheet’s accessible entry point, but the absence of dashboards and multiple reports means most project managers will hit its limits within weeks. If you’re planning to use Smartsheet for real multi-project management with stakeholder reporting, you should budget for Business from day one.
Smartsheet Business Plan: $19/user/month (Annual)
The Business plan is where Smartsheet delivers its full value proposition. This is the tier that has made Smartsheet the choice of 90,000+ enterprise organizations. Here’s what you get on top of Pro:
Business Plan Additions
- Unlimited automations — no monthly run caps. Automate complex multi-step approval workflows, recurring notifications, and data-triggered actions without worrying about hitting limits.
- Unlimited reports — build as many consolidated cross-sheet reports as you need. Pull data from every sheet in your workspace into targeted reports filtered by assignee, status, date, or any custom column.
- Dashboards — create visual executive dashboards with metric widgets, charts, real-time data tables, and embedded content. This is the feature that replaces weekly PowerPoint status updates for most teams.
- Unlimited editors — anyone you invite to edit sheets doesn’t need a paid license on Business. For large organizations with many contributors who don’t need admin access, this dramatically reduces per-user costs.
- Activity log — full audit trail of every change made across all sheets. Essential for compliance, project accountability, and troubleshooting.
- Document builder — automatically generate populated PDFs and Word documents from sheet data (contracts, proposals, reports) using merge templates.
- Resource management views — see team member capacity and allocation across projects. Flag over-allocation before it becomes a problem.
- Admin center — centralized user management, group management, and workspace governance for account administrators.
- 100GB file storage — significantly more than Pro’s 20GB.
Is Business worth the price jump from Pro? For any team managing more than 3-4 projects simultaneously and needing to report to stakeholders — yes, unequivocally. The dashboards and unlimited reports alone justify the $10/user/month difference. A team of 10 on Business pays $190/month vs. $90/month on Pro — a $100/month difference that eliminates countless hours of manual status reporting.
Smartsheet Enterprise Plan: Custom Pricing
Enterprise pricing is negotiated directly with Smartsheet’s sales team. Typical contract values range from $25-45+/user/month depending on seat count, contract length, and required features. Larger organizations (500+ seats) with multi-year commitments can negotiate significantly lower per-user rates.
What Enterprise Adds
- SAML-based Single Sign-On (SSO) — integrate with your identity provider (Okta, Azure AD, Google Workspace SSO)
- SCIM provisioning — automatically provision and deprovision users based on your directory
- IP allowlisting — restrict Smartsheet access to specific IP ranges
- DLP (Data Loss Prevention) — prevent sensitive data from leaving your Smartsheet environment
- eDiscovery — legal hold and content search for compliance requirements
- Custom permission sets — granular access controls beyond standard permission levels
- FedRAMP authorized version — the Smartsheet Gov cloud, required for U.S. federal agencies and contractors handling Controlled Unclassified Information
- Dedicated account manager and premium support SLA
- Custom contract terms including data processing agreements for GDPR compliance
FedRAMP authorization deserves special emphasis: if your organization works with U.S. government data or contracts, this is not optional — it’s required by law. Smartsheet is the only leading work management platform with FedRAMP Moderate authorization. For government contractors, the Enterprise plan isn’t a luxury — it’s a compliance requirement.
Smartsheet Add-Ons: The Real Hidden Costs
Smartsheet’s base plans don’t include several capabilities that many organizations consider essential. These require separate purchases on top of your base subscription:
Resource Management by Smartsheet (Formerly 10,000ft)
Smartsheet acquired 10,000ft in 2019 and rebranded it as Resource Management by Smartsheet — a dedicated capacity planning and resource allocation tool that goes significantly deeper than the basic resource views in the Business plan. Pricing starts at approximately $10/user/month for managed resources (the people whose capacity you’re tracking) and a lower rate for other users. For organizations seriously managing resource allocation across multiple projects, this is often necessary — but it meaningfully increases total cost of ownership.
Dynamic View
Dynamic View creates filtered, limited-access views of Smartsheet data for external stakeholders — clients, vendors, field workers — who need to see specific data without full Smartsheet access. Priced per Dynamic View (roughly $10/month per view). Useful for client portals and vendor management but not essential for all teams.
DataTable
DataTable enables storage and management of extremely large datasets (up to 1 billion rows) connected to Smartsheet workflows. Enterprise add-on for organizations doing large-scale data operations. Not relevant for typical project management use cases.
Smartsheet Pricing vs. Competitors
| Tool | Entry Paid Plan | Full-Featured Plan | AI Included? |
|---|---|---|---|
| Smartsheet | $9/user/mo (Pro) | $19/user/mo (Business) | No |
| Monday.com | $9/user/mo (Basic) | $19/user/mo (Pro) | Add-on (+$12) |
| Asana | $10.99/user/mo (Starter) | $24.99/user/mo (Advanced) | Yes (included) |
| ClickUp | $7/user/mo (Unlimited) | $12/user/mo (Business) | Add-on (+$7) |
| Wrike | $9.80/user/mo (Team) | $24.80/user/mo (Business) | Included (limited) |
At $19/user/month for the Business plan with full feature access, Smartsheet is competitively priced compared to Asana Advanced ($24.99) but more expensive than ClickUp Business ($12) for similar project management capabilities. The key differentiators that justify Smartsheet’s Business pricing are its Gantt depth and cross-sheet reporting — features that ClickUp matches but doesn’t exceed.
Is Smartsheet Worth the Price in 2025?
Yes, if:
- You’re a PMO managing complex portfolios who needs the cross-sheet reporting and dashboard capabilities to replace manual status reporting processes
- Your organization operates in a regulated industry requiring FedRAMP, HIPAA, or similar compliance
- Your team is transitioning from Excel-based project tracking and needs minimal change management friction
- You manage multi-phase projects with complex dependencies that require professional-grade Gantt scheduling
Consider alternatives if:
- You need AI-powered features — Smartsheet has none, while Monday.com, Asana, and ClickUp have invested heavily in AI
- Your team is smaller than 10 and doesn’t need enterprise reporting — ClickUp or Asana deliver more modern tools at competitive pricing
- Adoption speed matters — Smartsheet’s learning curve is steeper than Monday.com or Asana
- You need a strong mobile experience for field teams
Frequently Asked Questions About Smartsheet Pricing
Does Smartsheet offer a discount for nonprofits or educational institutions?
Yes. Smartsheet offers discounted pricing for qualifying nonprofit organizations and educational institutions. Contact Smartsheet’s sales team directly or apply through their nonprofit program. Discounts vary but can be substantial — sometimes 50% or more off standard pricing.
Can you switch between annual and monthly billing?
Yes, but with caveats. Monthly billing is available for Pro and Business plans at a ~25-33% premium over annual rates. If you’re on a monthly plan and switch to annual, you typically lock in the current annual rate. Switching from annual to monthly before your contract ends may incur fees — check your contract terms carefully.
How does Smartsheet handle inactive users?
Licensed users in Smartsheet consume seats whether they actively log in or not. If someone leaves your organization, you need to deactivate or remove their license to stop billing for that seat. On the Business plan, unlicensed editors (people who edit sheets you share with them) don’t consume paid licenses — only licensed users (who have their own sheets and admin access) count against your billing.
